First troubleshooting steps

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First troubleshooting steps

Virtual package failing to work properly

Try running the application package with the "-Remove" parameter, and then run it with the "-SafeMode" parameter.

If it doesn't help, see the Virtualization logs section for reporting your issue to the Cameyo team, if you are eligible for support. Please send along the package itself (i.e. via wetransfer.com) and if possible also the installer of the software itself (along with special installation instructions if needed).